State Farm® Insurance Agent Jess Sutcliffe
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Herriman
September 19, 2024
"We recently switched to State Farm. Sam was able to meet with us and discuss our needs. We appreciate the great customer service!"
"Thank you so much for the kind words! We agree, Sam is awesome! I’ll make sure to pass this along! "
Jana Hubbs
September 14, 2024
"We recently switched providers to State Farm and couldn’t be happier with the transition. Sam made sure to cover all the details and stayed in close contact during the whole thing. It’s so nice to know we’re going to be in local hands!"
"Thank you so much about the kind words about Sam, Jana! We are so thankful you chose us! "
Jennifer Tomlinson
September 6, 2024
"Such a professional and personable office and group that cares, listens, empathizes, and empowers their clients to make insightful decisions that impact their lives. I am so glad to be supporting a local company that gives back to the community and cares for each of their customers. Thank you"
"Thank you so much for these beautiful words Jennifer, and thank you so much for allowing us the privilege of being the ones to have your back! ♥️"
Melissa Snyder
September 6, 2024
"Jess, Sam, and all the team are always kind and helpful. Couldn't ask for a better agency!"
"Thank you so much for the kind words Melissa! I am so thankful to have you as part of our SF Fam. Thank you for the privilege of being your Agent!"
Kailey K
July 23, 2024
"Jess and her team are incredible! They really know how to care for their customers. Grateful for this wonderful team of professionals always looking out for my best interests."
"Thank you so much for the kind words Kailey, and for choosing us to take care of your precious family! "
Carsen
July 23, 2024
"Fantastic business and employees. I have always been able to call and get the answer I am looking for or where to look next for it."
"Thank you so much for the review Carson! We are grateful for you and you choosing our office to care for you! "
Michael Kalaskie
July 21, 2024
"Thanks Raymond Taylor for your help. You're fantastic at giving me the ideas to make great choices"
"Thank you for the kind words about Raymond! "
Jackie Taylor
June 24, 2024
"Great staff !! ⭐️ Always helpful !"
"Thank you for the sweet words Jackie! "
Nick Hoffman
June 24, 2024
"Ray provided exceptional service and was certainly a knowledgeable agent who made insurance easy to understand. Highly recommended for his professionalism and follow-up care."
"Thank you for the kind words about Ray! We are thankful he was able to provide you with great service! "
tyler goehl
June 24, 2024
"Ray was an awesome help, really understood our family’s needs and was hilarious to work with!"
"Thank you for the kind words! We are thrilled Ray was able to provide you with excellent service! "
Samantha Burden
June 14, 2024
"I just love this team of super awesome, talented and smart lady bosses!!….and Ray!"
Carey Doud
May 23, 2024
"Jess and her entire team were amazing at taking care of every need I had during my meeting this morning. I am one hundred percent positive that my insurance needs are in very capable hands."
"Thank you so much for the feedback Carey! We are so thankful to have you choose our office to take care of you! Welcome to the area! "
Kelsey
April 28, 2024
"Sam is always super helpful when I meet with her. Thank you for always helping us with the right coverage for our needs."
Matt Bartholomew
April 19, 2024
"Amazing people to work with. Amy made finding the right policy to fit my needs fast and easy. Definitely would recommend anyone that is needing insurance or looking for new insurance to give them a call."
"Thank you so much for the review Matt and for choosing us to take care of you! We are so happy we were able to get you in an insurance policy that best fit your needs! "
Makenna Bernhardt
April 17, 2024
"The lady’s in there are very nice and kind. Very understanding and helpful. Jess is a very respectful and funny gal. My family has gone through state farm for as long as I’ve been alive and that’s been 18 yrs of not more. I would highly recommend to anyone for insurance."
"Thank you so much for the review Makenna and for you and the rest of your family for continuing to choose us to take care of you! I am so grateful to be able to grow with you! "
Celsey Link
April 17, 2024
"Great team, always polite, prompt, positive and super helpful. Excellent customer service, coming from someone that used to work in customer service."
"Thank you so much for your kind words Celsey! Thank you for choosing our office! "
Payton Jarvis
April 17, 2024
"I worked with Sam on my Home & Auto bundle! She was very thorough and made sure I understood every piece of my policy. The environment there was very welcoming. I’m excited to do business with such a reliable team!"
"Thanks so much for the kind words Payton! We are happy to have you and glad you had such a great experience with Sam! Thank you for letting us take care of your home and auto insurance needs!"
Jordan Prado
April 9, 2024
"Sam and the entire team at this insurance agency have consistently provided excellent service. Over the past five years, we have trusted them for both our home and auto insurance needs, and they have always been friendly and helpful. As new parents and homeowners, ensuring we had adequate coverage was a top priority for us. Sam personally took the time to understand our concerns and worked with us to find a policy that truly meets our family's needs. Highly recommend if you're on the fence about choosing an insurance company. They really are a good neighbor that's always there!"
"Thank you so much for the kind words and for taking us with you on your life journey. You’ll never know how much it means to us to be able to help you live your #bestlife! "
Ben Hootman
April 2, 2024
"Jess is one of the hardest working and most accommodating agents in the industry. Her staff is friendly and knowledgeable. Samantha is a rockstar as well! A+++"
"Thank you so much for the kind words Ben! We greatly appreciate you! I definitely agree- Sam is a total rockstar! "
Jessica Monroe
March 28, 2024
"It’s the little touches that mean a lot. Jess Sutcliffe and her girls go beyond being insurance providers. They show how much they care with whether it’s offering beverages upon arrival and giving the “at home” vibe, or the cards they send when one has had surgery. Jess is actively involved in the community, which further shows how much she values and cares for our town. I would recommend Jess Sutcliffe to anyone looking for excellent and honest service!!"
"Thank you so much for the kind words Jess! you made my day! From the bottom of our hearts, thank you for allowing us the privilege of taking care of you!"
Ty Brown
March 26, 2024
"I love the staff and Jess at her state Farm agency. They're always warm and welcoming. Very attentive and transparent with everything dealing with my insurance policy and the services they offer. They're the best !"
"Thank you so much for the review Ty! We always strive to provide the best customer service and stay up to date on your insurance needs! Thank you for being part of our SF fam! "
Candice Grossman
March 12, 2024
"Sam is our go to girl!! Most helpful and quick response when needed!!! Does a great job making sure we have what we need and at the best rate!"
"Thank you so much for the kind words for Sam, Candice! I agree- she’s the BEST! "
Dylan Earl
January 24, 2024
"Fast and friendly service after my daughter was involved in a fender bender. Answered all questions for us and kept the process rolling. Our dealings with our agents are always A+."
"Thank you so much for the kind words Dylan! Melissa strives to provide the best customer service when dealing with claims! "
Frances Shieh
December 15, 2023
"I moved to Fort Madison with my husband about a month ago from California and we needed to change our StateFarm policy from CA to IA. Amy and Sam were very helpful and friendly. Sounds like everything is in process and I’m now just waiting for the paperwork to be processed. But so far so good! Their business is very easy to find with convenient parking."
"Thank you so much for your feedback! We are excited to have you in Fort Madison! Thank you for choosing our office as your risk partners! "
Chris
December 15, 2023
"Jess Sutcliffe and her team are the best! I worked with Amy, and I was amazed by her deep expertise. She explained everything in a way it was easy for an "average joe" like me to understand. She's so patient and takes the time to answer all of my questions. Hands down the best agent I've ever known. The coverage i have now gives me peace of mind and its so affordable! I couldn't be happier. 😊"
"Thank you so much for the review Chris! We are so happy you received expert service from Amy! "